Universal Services

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1300 ACE 4 MRAEL (1300 223 467)

Universal services are available to all employers, apprentices and trainees and provide the essential services required to support the employment of apprenticeships and trainees. Universal services include:

  • Promoting the benefits of employing Australian Apprentices;
  • Providing advice and assistance to employers about Australian Apprenticeships;
  • Facilitating the sign-up process for employers and Australian Apprentices;
  • Administering Australian Apprenticeship Incentive Programme (AAIP) to eligible employers;
  • Undertaking regular progress contacts with employers and apprentices;
  • Providing employers with referrals and access to additional support and services;

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